The Quality Group / Mexico – to deliver the raffle game operating system for Sorteos Tec, Mexico
Juni 2018 – PRESS RELEASE – Quality Group Lottery Solutions GmbH (“TQG-LS”) will support Sorteos Tec in the transformation of the company into a digital, modern and player-centric social lottery with process consulting and support as well as the technical implementation..
Soreteos Tec was founded in 1943 by Eugenio Garza Sada and a group of businessmen, who formed a civil association called Enseñanza e Investigación Superior.
Implementing of "TQG-LotterySuite"
The goal is to transform Sorteos Tec, which has been successfully marketing lottery games as a social lottery for more than 70 years, into a modern and more efficient organization that focuses on the needs of its players. TQG-LS will implement its Omin-Channel lottery platform “TQG-LotterySuite” and adapt Sorteos Tec specific functions on the platform. The new lottery platform will then interact with third-party systems as well as with Sorteos Tec’s own applications. From the outset, Sorteos Tec will migrate all Internet activities to the TQG platform. In the second phase, the more than 100,000 sellers who currently sell lottery tickets offline to players in Mexico will be involved. Sorteos Tec ticket sales represent a valuable contribution to Mexico’s society, as the ticket revenues are used for scholarships for low-income students at Tecnológico de Monterrey.
“With TQG-LS we have selected an innovative and agile lottery technology supplier. They have excellent expertise and have already carried out various projects for social lotteries. Their technology and advice will help us transform Sorteos Tec into a customer-focused company. This will give us more opportunities to promote education in Mexico through our scholarship program “Lideres del Mañana”.””.
Fernando Carillo, Digital Strategy Director of Sorteos Tec
Focus on player development
Commenting on Sorteos Tec’s selection of TQG-LS, Karsten Hagemeister, COO and Head of Business Development at TQG-LS, said: “Entering the Latin American lottery market is a strategic step forward for TQG-LS. We will implement highly customized customer functions and integrate them into the TQG LotterySuite standard software. With Sorteos Tec, we will build a regional support organization that acts as a base in Latin America. “
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THE QUALITY GROUP - THE SUCCESS FOR DIGITAL STRATEGIES
The Quality Group (TQG) is one of the leading providers of companywide and future orientated consulting and solutions for the optimization and structuring of business processes, information, documentation and responsibilities.
More than 100 employees offer our service portfolio in a customer orientated manner at two locations, with a regional approach to supporting our users, customers and partners. Our constantly growing team consists of experienced consultants, process consultants and developers in the Böblingen and Hamburg locations.
TQG-LOTTERY SOLUTIONS TQG-LS
Overview of the TLS
The TQG-LotterySuite (TLS) is a software platform for the operation of state-licensed lotteries, for commercial gaming agents and social lotteries.
It is an end-to-end lottery central and drawing system, with a high performance transaction engine, which is 100% customized and fully configurable. Essential components are
• PAM - Player Account Management
• Game configurator
• Transactions Engine
• Retail manager
TQG-LOTTERYSUITE TLS END-TO-END LOTTERIE MANAGE-MENT SYSTEM
The TQG-LotterySuite is an end-to-end lottery management system that demonstrably meets the requirements for safe and efficient gaming operations. In addition to a high-performance transaction engine, the system contains the central functions for controlling games and customers. The TQG-LotterySuite encompasses all sales channels.
The system is a modular, flexible and completely scalable platform. It is based on modern principles of developing configurable software solutions. This ensures fast project implementation. The system offers all relevant functions of a lottery management system. Customer-specific adaptations can be easily integrated. The TQG-LotterySuite is hardware independent. Back-office applications of third parties are supported via standard interfaces.
Player Management / CRM
Dieses ist der Zentrale Punkt aller This is the central point of all customer activities. Within the single player view, all information of the connected sales channels are bundled. A wide range of CRM functions including segmentation and campaign management are available. The module also supports all online sales workflows and player protection measures. A customer support system is integrated as well as an administration interface.
Game Core Management
In addition, the ordering of consumables and retailer billing is handled by the Retail Management.
Instant-Gaming-System (TLS-IGS) TLS-Inventory
Das Instant-Gaming-System (TLS-IGS) ermöglicht die Abwicklung und Verwaltung von Sofortlotterien und enthält alle Parameter die zur Definition und Abwicklung dieser Produkte notwendig sind. Es unterstützt die Verwaltung der physischen Lose durch die Abbildung von Freigabe, Bestellung, Verteilung, Inventar, Verkauf, Validierung und Zahlung und bietet somit die volle Kontrolle über die Lose in jedem Schritt des Prozesses