The Quality Group Lottery Solutions GmbH delivers new Lottery Management Platform for Eesti Loto
October 2019 – PRESS RELEASE – The Quality Group Lottery Solutions GmbH (TQG-LS). As part of a public tender process, the Estonia state lottery – Eesti Loto – has opted for the lottery management platform “TQG-LotterySuite” from the German lottery expert TQG Lottery Solutions GmbH. Eesti Loto commissions TQG to implement the TQG-LotterySuite, which will be further expanded as part of the introduction of Eesti Loto. A 5-year contract with extension options is agreed.
The lottery market in Estonia is firmly in the hands of the state lottery company Eesti Loto (www.eestiloto.ee).
Secure online gaming ensured
A decisive factor in the decision in favor of TQG-LS was that the standard TQG-LotterySuite already offers important functions for the secure and successful operation of the Internet sales channel, which is so important for Eesti Loto. The player management, for example, has extensive marketing support. Games Management is an automatic component of the TQG Lottery Suite. This allows both existing and new games to be easily configured.
“As a result of the procurement, we get the expected flexibility of a modular and completely scalable platform to provide our players with convenient operation and new products. The player management system together with the web portal is the first and central component in the process of a comprehensive upgrade of the lottery information system”.
Riina Roosipuu, CEO Eesti Loto
Focus on player development
“With the TQG-LotterySuite, Eesti Loto has a practice-oriented lottery management platform that enables it to map current and future lottery requirements very economically. The focus is on the continuous development of players under the aspects of responsible gaming,” says Karsten Hagemeister, COO and responsible for Business Development at TQG-LS.
THE QUALITY GROUP - THE SUCCESS FOR DIGITAL STRATEGIES
The Quality Group (TQG) is one of the leading providers of companywide and future orientated consulting and solutions for the optimization and structuring of business processes, information, documentation and responsibilities.
More than 100 employees offer our service portfolio in a customer orientated manner at two locations, with a regional approach to supporting our users, customers and partners. Our constantly growing team consists of experienced consultants, process consultants and developers in the Böblingen and Hamburg locations.
TQG-LOTTERY SOLUTIONS TQG-LS
Overview of the TLS
The TQG-LotterySuite (TLS) is a software platform for the operation of state-licensed lotteries, for commercial gaming agents and social lotteries.
It is an end-to-end lottery central and drawing system, with a high performance transaction engine, which is 100% customized and fully configurable. Essential components are
• PAM - Player Account Management
• Game configurator
• Transactions Engine
• Retail manager
TQG-LOTTERYSUITE TLS END-TO-END LOTTERIE MANAGE-MENT SYSTEM
The TQG-LotterySuite is an end-to-end lottery management system that demonstrably meets the requirements for safe and efficient gaming operations. In addition to a high-performance transaction engine, the system contains the central functions for controlling games and customers. The TQG-LotterySuite encompasses all sales channels.
The system is a modular, flexible and completely scalable platform. It is based on modern principles of developing configurable software solutions. This ensures fast project implementation. The system offers all relevant functions of a lottery management system. Customer-specific adaptations can be easily integrated. The TQG-LotterySuite is hardware independent. Back-office applications of third parties are supported via standard interfaces.
Player Management / CRM
Dieses ist der Zentrale Punkt aller This is the central point of all customer activities. Within the single player view, all information of the connected sales channels are bundled. A wide range of CRM functions including segmentation and campaign management are available. The module also supports all online sales workflows and player protection measures. A customer support system is integrated as well as an administration interface.
Game Core Management
In addition, the ordering of consumables and retailer billing is handled by the Retail Management.
Instant-Gaming-System (TLS-IGS) TLS-Inventory
Das Instant-Gaming-System (TLS-IGS) ermöglicht die Abwicklung und Verwaltung von Sofortlotterien und enthält alle Parameter die zur Definition und Abwicklung dieser Produkte notwendig sind. Es unterstützt die Verwaltung der physischen Lose durch die Abbildung von Freigabe, Bestellung, Verteilung, Inventar, Verkauf, Validierung und Zahlung und bietet somit die volle Kontrolle über die Lose in jedem Schritt des Prozesses
Instant-Gaming-System (TLS-IGS) TLS-Inventory
With Eesti Loto, TQG-LS receives another state lottery as a customer. New functions will complement the standard software and are automatically available to all other TQG customers as part of the normal software release.
Marcus Frey TQG CEO